The office has begun modernizing key services and public information tools to better serve Wisconsinites across the state. These improvements are designed to reduce confusion, save time, and make important services more accessible.
The office has launched an online services portal that gives users one place to start key requests, including Apostilles and Authentications, open records requests, scheduling requests, press inquiries, and public records searches. Users can request information, complete ayment, and check the status of an order from their phone or computer. Access to those services requires a MyWisconsinID to ensure security.
Users seeking an Apostille or Authentication can begin an order online, complete payment through the portal, and then mail the required documents to the office for review and processing.
A searchable public records database gives users access to official public records, including oaths of office, executive orders, and pardons. Users can search, review, download, and request certified copies through the portal.
Expanded Electronic Payments
The office has expanded payment options by accepting credit cards, debit cards, Apple Pay, and Google Pay for in-person counter service.
The office has implemented a universal Apostille certificate designed to improve efficiency, security, and verification. The updated certificate includes instructions for accessing an e-Registry where recipients can verify authenticity. This gives recipients and reviewing authorities a faster way to confirm certificates and reduces the need for case-by-case manual verification.